top of page

TALK TO US

 

We'd love to hear from you

 

​E-MAIL

conjureworkers@gmail.com



PHONE

Tel: 229-867-6459

FIND US


Visit our shop

 

​ADDRESS

2228 Palmyra Road

Albany, GA 31701

Thanks for submitting!

FAQ

1

​How do I

place an order?

  1. ​Browse Our Collection: Start by exploring our wide range of products. You can easily navigate through our categories or use the search bar to find exactly what you're looking for.

  2. Select Your Product: Once you've found your desired item, click on it to view more details such as product descriptions, specifications, and available variants (e.g., size, color).

  3. Add to Cart: After choosing your specifications, click the “Add to Cart” button. You can continue shopping or proceed to your cart to finalize your order.

  4. Checkout: When you're ready to purchase, go to your cart and click “Checkout.” You'll be asked to enter your shipping information and select your preferred shipping method.

  5. Payment: Choose your payment method and fill in the necessary payment information. We ensure a secure payment process to protect your details.

  6. Review & Place Your Order: Before submitting your order, please review all the information you've provided, including your shipping details and order summary. Click “Place Your Order” to complete the purchase process.

  7. Confirmation: You'll receive an order confirmation via email, which includes your order details and a tracking number once your order is shipped.

2

Shipping Policy

  • Processing Time: Orders are typically processed within 1-2 business days. Custom orders may take longer, and the estimated processing time will be specified on the product page.

  • Shipping Options: We offer several shipping options, ranging from standard to express delivery. Shipping times and costs vary based on your location and the selected shipping method.

  • International Shipping: Yes, we ship internationally! Please note that shipping times, costs, and customs duties may vary by country.

  • Tracking: Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.

3

Secure Ordering

& Payment Options

At our store, ensuring the security and convenience of your shopping experience is our top priority. To meet this commitment, we're pleased to provide a variety of secure ordering and payment options tailored to your preferences and financial flexibility. You can choose from the following secure payment methods:

  • Affirm: Shop now and spread the cost of your purchases into manageable payments. Affirm allows you to receive your items immediately while paying over time in fixed monthly installments, subject to approval.

  • Afterpay: Enjoy the flexibility of paying for your purchases in four interest-free installments, due every two weeks. With Afterpay, you get your order straight away and pay over time without any interest, provided payments are made on schedule.

  • PayPal: For those who prefer using their PayPal account, we offer the convenience of secure checkout with just a few clicks. PayPal also provides additional security and buyer protection features, ensuring a safe transaction process.

  • Credit/Debit Card: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Our secure checkout encrypts your card details, ensuring your information is safe and protected against unauthorized access.

We've implemented advanced security measures across all payment methods to safeguard your personal and payment information, providing you with peace of mind while shopping with us. If you have any questions about our payment options or need further assistance, please don't hesitate to contact our customer service team.

4

Returns

& Refunds

At Conjure Team , we are committed to ensuring the satisfaction and trust of our customers. While we do not offer returns or refunds, we understand the importance of product quality and customer satisfaction. In the rare event that you receive a defective product, we are prepared to address your concerns in the following manner:

  • Store Credit for Defective Products: If you encounter any defects with your product, we will issue a store credit equivalent to the value of the damaged item. This store credit can be used for any future purchases on our website, allowing you to choose another item of your preference without any additional cost.

  • Reporting Period: We ask that any issues with your order be reported to us within 72 hours of receiving your product. Prompt reporting is crucial as it allows us to quickly address and rectify any concerns, ensuring your satisfaction with our services.

To report a defective product and initiate the process for receiving store credit, please contact our customer service team with the following information:

  • A detailed description of the defect.

  • Photographic evidence of the defect.

  • Your order number.

Our customer service team is dedicated to resolving any issues efficiently and to your satisfaction. We value your business and aim to make your shopping experience with Conjureteam.com as positive and seamless as possible.

bottom of page