Return & Refund Policy

Effective Date: March 1, 2026

Due to the nature of our products, all sales are final. Conjure Team does not accept returns or issue refunds to the original payment method. Store credit may be issued in the circumstances described in this policy.

Please review product descriptions and order details carefully when placing your order.

1. No Returns or Refunds

We do not accept returns or issue refunds to the original payment method for:

Change of mind
Personal preference
Incorrect item selection
Dissatisfaction with spiritual or personal outcomes

Store credit may be issued only in the situations described in this policy.

2. Damaged or Defective Items

If your order arrives damaged or defective:

Email info@conjureteam.com within 72 hours of delivery.
Include your order number.
Include clear photos of the damaged or defective product and its packaging.

Claims submitted outside the 72-hour reporting period may not be approved.

Once a claim is reviewed and approved, Conjure Team will issue store credit for the damaged or defective product.

We do not issue refunds to the original payment method for damaged or defective products except where required by law.

3. Packages Marked “Delivered”

If tracking shows that your package was delivered but you cannot locate it:

Check your property, mailbox, and other possible delivery locations.
Check with members of your household and neighbors.
Contact the shipping carrier to begin an investigation.

Conjure Team is not responsible for packages confirmed as delivered by the shipping carrier, except where required by law.

4. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to Conjure Team because the address provided was incorrect or incomplete:

The customer is responsible for the new shipping cost if the order is reshipped.
Original shipping charges are non-refundable.
A refund to the original payment method will not be issued.

5. Refused or Unclaimed Packages

If a package is refused, left unclaimed, or not picked up and is returned to Conjure Team:

Original shipping charges are non-refundable.
Additional shipping charges apply if the order is reshipped.
If store credit is issued instead of reshipping the order, the original shipping charges will be deducted from the store credit.

6. Custom & Digital Products

Custom and digital products are final sale.

They are not eligible for returns, refunds, or store credit except where required by law.

7. Chargebacks & Payment Disputes

If you have a problem with an order, please contact Conjure Team so we have an opportunity to review the issue.

If a payment dispute or chargeback is filed, Conjure Team may provide relevant records to the payment processor, including:

Order information
Payment records
Shipping and tracking information
Delivery confirmation
Customer communications
Other records related to the transaction

Accounts associated with misuse of the payment dispute or chargeback process may be restricted from future purchases.

Conjure Team reserves the right to respond to and dispute claims using the documentation available for the transaction.

8. Agreement to This Policy

By placing an order with Conjure Team, you acknowledge and agree to this Return & Refund Policy.