Shipping Policy

Effective Date: March 1, 2026

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This Shipping Policy explains how Conjure Team processes, ships, and handles orders placed through our website.

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Free Continental U.S. Shipping

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Free standard shipping is available on qualifying orders with a merchandise subtotal of $100 or more shipped within the continental United States.

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Orders under $100 are charged a flat $8 shipping rate.

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Same-Business-Day Shipping

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• Eligible orders placed by 3:00 PM Eastern Time on business days ship the same business day.

• The following are excluded from same-business-day shipping:

  • Self-Guided Experiences.

  • Custom products.

  • Custom works.

• Orders placed outside the eligible shipping window, on weekends, or on holidays are processed on the next business day.

• Same-business-day shipping refers to when an eligible order leaves Conjure Team. It does not guarantee same-day delivery.

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Order Processing

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• Orders that are not eligible for same-business-day shipping are typically processed within 1–3 business days.

• Processing times may vary during holidays, promotions, periods of higher order volume, or when an order contains an item that requires additional preparation.

• You will receive tracking information by email once your shipped order is on its way.

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Shipping Rates

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Orders shipped within the continental United States that do not qualify for free shipping are charged a flat shipping rate of $8.

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Free standard shipping is available on qualifying orders with a merchandise subtotal of $100 or more shipped within the continental United States.

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The $100 minimum is based on the merchandise subtotal.

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Available delivery services may vary based on the order and shipping destination.

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Tracking Your Order

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• Once your order ships, you will receive a tracking number by email.

• Use the tracking information provided by the carrier to follow the progress of your shipment.

• Carrier tracking information may require time to update once a shipping label has been created or a package has entered the carrier's network.

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Incorrect or Incomplete Shipping Addresses

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• Customers are responsible for entering a complete and accurate shipping address during checkout.

• If an order is returned because the shipping address provided was incorrect or incomplete, the customer is responsible for any additional shipping cost required to resend the order.

• Please review your shipping information carefully when placing your order.

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Packages Marked Delivered

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• If tracking shows that your package was delivered but you cannot locate it:

  • Check around the delivery location and surrounding property.

  • Check with household members, neighbors, or building management.

  • Review the carrier's tracking details for delivery notes.

  • Contact the shipping carrier to request additional information or begin an investigation.

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• Conjure Team is not responsible for packages that the shipping carrier confirms as delivered to the address provided with the order.

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Store Pickup

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• Store pickup orders are typically ready within 1–3 business hours during business hours.

• You will receive a notification when your order is ready for pickup.

• Please wait for the pickup notification prior to traveling to the store.

• Orders that are not picked up within a reasonable period may be canceled or restocked.

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Shipping Delays

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• Shipping delays may occur due to circumstances outside Conjure Team's control, including:

  • Severe weather.

  • Carrier service interruptions.

  • Holidays.

  • Higher shipping volume.

  • Transportation or delivery network disruptions.

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• Delivery dates provided by carriers are estimates. Conjure Team cannot guarantee carrier delivery dates or be responsible for delays caused by the shipping carrier.

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Contact Conjure Team

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If you have questions about shipping or order fulfillment, contact:

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Conjure Team
2228 Palmyra Road
Albany, GA 31701
United States

Email: info@conjureteam.com
Phone: (229) 867-6459